The demand for home care is rapidly increasing, leading to significant growth in home care utilization and costs. Unfortunately, service delivery tends to be highly fragmented, resulting in poor communication and coordination, which drives up total costs, delays service, negatively impacts outcomes, and lowers member satisfaction.
In this report, based on a survey of 47 health plan leaders, Integrated Home Care Services (IHCS) explores how health plan executives are responding to the increasing demand, the critical challenges they are facing, and the tools they should be leveraging to address these challenges.
Download the report to learn:
- How home care is expected to grow
- Top challenges health plans are facing in delivering home care
- Strategies health plans are using to enhance home care
- Steps health plans can take to overcome home care fragmentation