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ABOUT IHCS

Home care.
Reinvented.

We’ve reinvented home care, replacing
fragmented approaches with an integrated,
insights-based, coordinated model that saves
costs while improving care and outcomes.

We’ve reinvented home care, replacing fragmented approaches with an integrated, insights-based, coordinated model that saves costs while improving care and outcomes.

OUR MISSION

Go beyond

To be the trusted ally that helps patients, providers, and plans achieve their care goals in the home

Our Vision

Unlock the full potential of care in the home

Our Values

To ensure the highest quality of care in the home, we commit to these values:

SERVICE WITH COMPASSION - We put patients first in everything we do and go above and beyond just like we do with family

ACCOUNTABILITY - We make bold promises and deliver on our commitments

INTEGRITY - We promote honesty, integrity, and openness in all we do

COLLABORATION - We believe in the power of working together

INNOVATION - We believe room for improvement always exists

COMMITTED TO DELIVERING EXCEPTIONAL CARE

Our results speak for themselves

2

Patients served

2800

Network Provider locations

25

Years of experience

12

Active states and Puerto Rico with health plans across all lines of business

OUR MODEL

Integrated services. Coordinated care.

We make every aspect of home care better for health plans, at-risk providers, patients & members, network providers, referring physicians, and discharge planners.

Optimal service
and care


We offer excellent service and care from the moment a member is referred throughout their recovery at home.

Comprehensive
provider network


Our multi-state network of highly experienced, credentialed home care providers puts the health and well-being of patients front and center.

Wide array of
services


We offer a wide array of timely,
coordinated services in the home,
including home health, DME, and
home infusion.

OUR TECHNOLOGY

MedTrac, our best-in-class, comprehensive Home Care Insights and Outcomes Platform, powers our highly integrated, coordinated model. The web-based platform promotes high-quality and cost effective care, while providing timely insights to our plan partners, provider network, and patients.

24-hr. access:

  • Request a refill
  • See order status
  • Arrange for a service call
24-hr. access:

  • Real-time patient documentation and interactions
  • Patient encounters tracking
  • Network physician credentialing data
  • Utilization and cost tracking/analytics
  • Coverage determinations and benefit eligibility
  • Submitting and reconciling encounter data
  • Claims adjudication and payment
24-hr. access:

  • Automated referral and regulatory metrics
  • Clinical decision support and utilization management
  • Credentialing and contract management
  • Live communication support

Our Leadership

A highly experienced team that combines their expertise to
ensure the highest quality of home care services.

Chief Executive Officer

Christopher Bradbury

Chris brings over 25 years of healthcare leadership experience to IHCS, with a proven track record of delivering better outcomes for patients, providers, and health plans, as well as accelerated business results. Prior to joining IHCS as CEO, he served in executive leadership roles at leading health plans, pharmacy benefit managers, and specialty pharmacies, as well as advised innovative healthcare organizations. As Senior Vice President of CVS Health, Chris was responsible for Aetna’s Commercial Solutions and Enablement, and was head of Aetna’s multi-billion dollar portfolio of Specialty Businesses. In addition, he served as President of Aetna’s North Atlantic Territory (New York/New Jersey, New England, Keystone and Capital markets) including Commercial and Medicare. Prior to that, Chris was President of Cigna’s PBM and Specialty Pharmacy businesses. Before joining Cigna, Chris worked at Medco in many leadership capacities, including Vice President of Personal Health Solutions, as well as roles in Provider Relations and Business Development. He also advised financial services and healthcare companies at A.T. Kearney. He has served on the Specialty Pharmaceutical Care Management Board, and advisory board of CareAllies, Inc. Chris has an MBA from MIT’s Sloan School of Management and B.S. degrees in finance and international marketing from Georgetown University
Chief Operating Officer, Cofounder

Linda Mendez

Linda serves as the Chief Operating Officer for IHCS. Linda is responsible for the day to day operations of the company, ensuring that all systems, resources, regulatory and compliance and people are in place and functioning to achieve the company’s strategic objectives. Linda also has an integral part of managing and maintaining active partnerships with health plans and network providers to ensure the delivery of high value care to patients.
Prior to joining IHCS Linda held key leadership positions at several leading health maintenance organizations. Linda’s extensive experience in strategic planning, healthcare management, and operations has enabled the organization’s extensive growth over the last four years. Linda brings strong knowledge of physician and facility contracting (hospital, SNF, ASC and Sub-Acute Care) and relationship management which she has leveraged to develop key industry stakeholders and participants which have been critical to the Company’s success.

Linda received a B.S. in Health Care Administration and B.A. from St. Johns University in New York.

Executive Vice President of Utilization Management and Home Health, Cofounder

Karen Joblove, RN, BSN

Karen serves as the Executive Vice President of Utilization Management and Home Health and is a Cofounder . She is responsible for leading the Home Health division and accountable for ensuring overall success of this program by providing strategic, financial, and operational leadership, program development, and on-going utilization management of its key operational areas.
Prior to IHCS Karen was a Principal at All-Med Services of Florida where she served as Executive Vice President of Home Care Services. She was responsible for the operations of their Home Health division which included three Medicare Certified, CHAP (Community Health Accreditation Program) accredited agencies. In 1997, Karen co-founded Visiting Nurse Managed Care Corporation and Southeast Homecare in 2002, where she co-led the cultivation of the Company’s revenue to over $20 million.

Karen’s blended background in corporate leadership, clinical expertise, and strategic vision to realize quality health outcomes and cost efficiency, has made her an SME in the Managed Care Industry. Her extensive experience in Managed Care and Fee For Service Medicare has enabled her to develop outstanding relationships with various health plans, physicians and hospitals.

Karen earned a B.S. in Nursing from Barry University in Florida.

Chief Growth & Data Analytics Officer, Cofounder

Paul Pino, CFA

Paul Pino is the Chief Growth & Data Analytics Officer & Co-Founder of IHCS. He is responsible for driving the organization’s corporate and business development, data & analytics, contract negotiations and legal operations.
Prior to joining IHCS Paul was the co-founder and CEO of Palm Medical (Palm), one of the largest risk-based MSO’s and primary care medical center businesses in Florida. Prior to founding Palm, Paul was formerly a shareholder and Executive Vice President of Finance for All-Med Services of Florida, Inc. (AMS) and Clinical Medical Services, Inc. (CMS), two industry leading, risk-based, post-acute service providers. Upon the sale of AMS, Paul became the interim Chief Financial Officer for AMS’ expanded national healthcare platform.

Paul’s expertise includes national healthcare underwriting, healthcare analytics, M&A, business development, de-novo operations and contract negotiations.

Paul received his B.S. in Finance from the W. Paul Stillman School of Business at Seton Hall University. He is a Chartered Financial Analyst Charter holder and a member of the CFA Institute.

Chief Information Officer

Phil Goldenberg

Phil Goldenberg is the Chief Information Officer for IHCS. Phil has overall responsibility for the company’s development of strategic IT initiatives, IT infrastructure, business systems and support, and IT security for all IHCS business units.
Phil joined IHCS from BioMatrix Specialty Pharmacy where he led all aspects of IT. In his role, he was instrumental in defining and leading the implementation of a cloud based common operating platform to support and facilitate acquisition growth. Prior to BioMatrix, Phil was CIO for United States Medical Supply where he defined and implemented innovative solutions to drive IT maturity, operational efficiencies, and cost savings.

Earlier in his career, Phil held IT management and executive roles in application development, reporting and analytics, quality assurance, and IT for leading global companies. While at these companies, Phil built and empowered IT teams and utilized governance controls and methodologies to transform IT processes and systems in support of achieving the company’s strategic goals and objectives.

Phil received his B.S. in Information Systems with a minor in Accounting from Pace University.

Photo of Don Klink
Chief Financial Officer

Don Klink

Don Klink, MBA, CPA, CGMA, Chief Financial Officer of IHCS, who brings over 30 years of experience in a variety of industries, including over a decade’s worth of healthcare services experience. As CFO, Don’s most recent health care business experience was in hospice, home health and dental services. He has also served on the Illinois CPA Society Ethics Committee which ensures that licensed CPAs follow required audit and ethics rules. He is a Certified Public Accountant (CPA), Chartered Global Management Accountant (CGMA), holds his MBA from the University of Chicago – Booth School of Business and obtained his BS in Accounting from Bradley University. Don currently volunteers as Vice President of the Hinsdale Police Pension Board, where he has served for over 20 years.
Senior Vice President of Business Development

Josh Holmes

Josh Holmes serves as SVP of Business Development for IHCS. He is responsible for growing the company and supporting marketing initiatives that build upon its strengths and reputation delivering high-quality durable medical equipment, home infusion, and home health services. In this role he integrates his passion for increasing value and improving outcomes in home care with his history of driving growth within the relationships he develops.

Josh brings several decades of experience in large and early-stage HIT companies with a focus on payer and provider solutions. He excels at driving efficiencies across the spectrum of care, firmly believing that collaboration on appropriate healthcare spending brings the greatest value for all parties.

Prior to his position at IHCS, Josh served in leadership and management positions at Leverage Health, RowdMap, NaviNet, Thomson Reuters, MedAvant, and WebMD.

Vice-President of Compliance/Compliance Officer

Donna M. Gale

Donna has more than 30 years of progressively responsible experience directing compliance activities for health care related companies. Donna has extensive knowledge and experience in healthcare compliance, government relations and regulations having opened multiple licensed, accredited and Medicare and Medicaid certified HME entities and TPA’s.

Her specialties include Corporate Compliance Programs, Policy & Procedure Development & Implementation, Accreditation, Federal & State Anti-Kickback Compliance, HIPAA & HITECH Compliance, Root Cause Analysis, SIU Fraud Investigations and Risk Management.

Vice President of Human Resources

Barbara Ruiz

Barbara Ruiz is the Vice President of Human Resources and oversees the company’s Human Capital Management. Ms. Ruiz possess over 15 years of professional human resources experience in the areas of workforce management, workforce optimization and workforce acquisition.

Prior to joining Integrated Home Care Services, she has held various leadership roles supporting organizations and senior management in the areas of talent acquisition/retention, compensation, performance management, health/welfare benefits, training/development, employee relations, acquisitions/mergers and employee communications throughout the U.S.

Barbara holds a BS degree in Business Administration with concentration in Human Resources. In 2009, she was garnered recognition by the South Florida Business Journal for Excellence in Human Resources.

Vice President, Pharmacy Services

Kevin Simas

As the VP of Pharmacy Services, Kevin is responsible for the, operational management, licensing, and quality improvement of Pharmacy Services as well as pharmacy compliance with state, federal and accrediting organizations.

Kevin joined IHCS in 2020, bringing over 25 years’ experience in Specialty and Infusion Pharmacy, operations management, strategic planning, and analytical problem solving..

Kevin earned his Bachelor of Science in Pharmacy from Saint John’s University in Queens, New York. He is a registered pharmacist in New York and Florida and a Registered Consultant Pharmacist in Florida.

Vice President, Network Development

Susan Klarner

Susan serves as the Vice President, Network Development for IHCS. Susan is responsible for the leadership, and development of the provider network in support of IHCS ongoing growth and expansion including network composition and pricing. She also leads provider engagement activities within and across markets enhancing provider communication and training.

Prior to joining IHCS, Susan has held contracting and network development leadership positions at Providence a large integrated health system and several national health plans to include Aetna, Centene, CIGNA and Health Net, C. Susan has extensive experience leading payor and provider contracting organizations to include Commercial, Medicare Advantage, Medicaid, Exchange, Public Option and associated Value Based Agreements to support the aforementioned products.

Susan received a B.S. in Management degree from Pepperdine University and she also attended the MBA in Health Services Management Program at the University of Dallas.

Chairman and Co-Founder

Jorge A. Pereda, MBA

Jorge brings 30 years of experience in operations leadership and decision making to IHCS. Jorge was appointed as Chairman after serving as CEO for seven years, during which he was responsible for the integration of the legacy companies that form the underpinning of IHCS’ success. In his role, Jorge positively impacted the legacy companies inclusive of All-Med Services of Florida, Clinical Medical Services, Inc. (Puerto Rico) and VNMCC. At VNMCC, he was the co-owner and founder, representing a network of over 250 certified and accredited home health agencies including the proprietary entity Southeast Home Care Corporation.

Jorge’s vision has included program innovations and expansion into new service offerings such as Orthotics and Prosthetics in the Puerto Rican market and proprietary expansion in the State of Florida. He has also led the programmatic changes specific to funding strategies and budgets for larger scale operations to shape the company for entry into new markets resulting in exponential growth.

His dedicated service and experience in the healthcare industry has been instrumental in developing him into a leader who shapes the current vision of how home care can change lives and impact economies. Jorge’s influence on productivity and cross-functional team motivation has translated into bottom-line growth and stability, the core foundation blocks of Integrated Home Care Services, Inc. Jorge holds an MBA from the University of Miami, in Health Care Administration. 

It is a pleasure working with IHCS. I always appreciate the care they provide when they help me with my medical supplies.

Barbara M.Patient, Florida

This past year has been a pleasure dealing with staff, and there is barely any wait time in answering my calls.

Referring ProviderThe Palace Nursing and Rehab Center

IHCS is great with communication and always available. It is very helpful to have dedicated departments rather than customer service reps without knowledge. They always respond in a timely matter to solve any issue.

Network ProviderOrigin Home Health
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