Integrated Home Care Services (IHCS), the leading home care benefits manager, delivers high-value care, coordinated services, and insights that enhance recovery and independence in the comfort of home.
Going above and beyond in every aspect of home care
As the leading home care benefits manager, we make every aspect of home care better for patients, managed care organizations, and providers — delivering meaningful insights, carefully coordinated services, and highly efficient processes that reduce costs and improve quality.
Our MedTrac Home Care Insights and Outcomes Platform serves as a fully secure and HIPAA compliant single source of truth. Our fully transparent platform delivers real-time data, insights, and accountability to all stakeholders so patients get the care they need, when they need it.
Request a refill
See order status
Arrange for a service call
Real-time patient documentation and interactions
Patient encounters tracking
Network physician credentialing data
Utilization and cost tracking/analytics
Coverage determinations and benefit eligibility
Submitting and reconciling encounter data
Claims adjudication and payment
Automated referral and regulatory metrics
Clinical decision support and utilization management
Leveraging decades of home care experience, IHCS offers a unique model for managing, coordinating, and delivering care. We manage key healthcare administrative functions such as network development, credentialing, utilization management, and claims to save health plans time while enabling their members to enjoy better health in the comfort of home.
IHCS is great with communication and always available. It is very helpful to have dedicated departments rather than customer service reps without knowledge. They always respond in a timely matter to solve any issue.
Network ProviderOrigin Home Health
We are completely satisfied with all services we receive [from IHCS]. Thank you for helping us provide efficient care to our patients.
Shiv A. MDReferring Physician
It is a pleasure working with IHCS. I always appreciate the care they help me with for my medical supplies!
If English is not your primary language, we offer language assistance and interpretation services at no cost to you. For assistance, please call our customer service team at 1-844-215-4264. If you have hearing or speech loss and use Telecommunications Relay Services (TRS) or a Text Telephone (TTY), dial 711 to connect with a TRS operator. Additional resources are available, click here.
Under the Integrated Utilization Management (UM) Program: 1) UM determination is based on appropriateness of care and service, and verification of coverage; 2) IHCS, Inc. does not and will not reward practitioners or other individuals for issuing denials of coverage or service care; and 3) IHCS, Inc. does not employ the use of financial incentives to staff or providers based on their limiting of member utilization for health care services